Team Spirit
We work together as a team and create value for our customers.
Ueber pacon Real Estate
Competence Meets Responsibility
Facility management is more than operations for us – it is responsibility for values, people, and processes. For over 15 years, we have combined strategic thinking with operational implementation and accompanied properties throughout their entire lifecycle.
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Jahre Erfahrung
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Mitarbeiter
Our Mission
Our mission is simple: make quality, reliability, and sustainability measurable. With pacon, standards are not just met but created: clear results instead of gut feelings, legally compliant processes instead of improvisation, energy-optimized systems instead of stagnation.
We make building operations simple. We combine preventive maintenance, digital transparency, and intelligent automation into building operations that reduce risks and increase returns. Safe for the owner, pleasant for the users. We are the best because we seek dialogue, are present on-site, and deliver solutions that work in everyday life, not just on paper.
Pacon Real Estate GmbH is still owner-managed today. Since its founding, Thomas Kott has shaped the course: hands-on, sustainable development, customer orientation as the top guideline. With us, there is no anonymity in responsibility. Decisions are quick and well-founded, responsibility with names.
Our corporate group combines over three decades of real estate experience, 20 years of entrepreneurship, ten branches & more than 170 employees.
Quality
The highest quality standards are our benchmark – certified according to ISO 9001.
Sustainability
Environmentally conscious actions are firmly anchored in our corporate culture – ISO 14001 certified.
Trust
Long-term partnerships are based on trust, reliability, and transparency.
Unsere Leistungen im Detail
Facility Management
We take full responsibility for the operation of your property. Through proactive maintenance, intelligent fault management, and continuous optimization, we ensure maximum operational stability, energy efficiency, and value preservation – transparent, reliable, and future-proof.
Technical Facility Management
Construction & Project Management
Rethinking construction coordination. We combine experience with clear processes and digital tools. This ensures your projects run safely, on schedule, and within budget.
Planning and Construction-Accompanying FM
FM Strategy Consulting
We support owners, investors, and operators in thinking strategically about Facility Management and implementing it economically – from the early planning and renovation phase through commissioning to optimization during ongoing operations. Whether construction-related FM consulting, operational concepts, or the realignment of existing structures: We think ahead and create transparency, security, and reliable decision-making foundations in every project phase.
Cost, Process, and Performance Analyses
Property & Asset Management
We are pleased to introduce our sister company DGIM mbh here. We have already successfully created synergies between the areas of Facility Management and Property Management with other clients. Together from Heidelberg, we will also supply you in the future – from a single source – with everything related to real estate.
Property Management
What Our Customers Say
The building services team at Pacon is agile and solution-oriented.
Center Manager
Kintyre
The building services team at Pacon is agile and solution-oriented.
Center Manager
Kintyre
The technical property manager and the caretaker responsible for our property impress with their reliability, professional expertise and dedication.
Owner Representation & Asset Management
Südreal
SüdThe technical property manager and the caretaker responsible for our property impress with their reliability, professional expertise and dedication.
Owner Representation & Asset Management
Südreal
SüdWe are exceptionally satisfied with the collaboration with Pacon. Most importantly, the services are reliable, professional and comprehensive, and contribute significantly to the value preservation and positive development of our property.
Private Owner
Private Individual
SüdWe are exceptionally satisfied with the collaboration with Pacon. Most importantly, the services are reliable, professional and comprehensive, and contribute significantly to the value preservation and positive development of our property.
Private Owner
Private Individual
SüdPacon is a reliable partner in the operational facility management of complex retail properties. Services are clearly structured, operator obligations are properly implemented, and agreements are consistently adhered to – a crucial prerequisite for stable and economical center operations.
Center Manager
Kintyre
Pacon is a reliable partner in the operational facility management of complex retail properties. Services are clearly structured, operator obligations are properly implemented, and agreements are consistently adhered to – a crucial prerequisite for stable and economical center operations.
Center Manager
Kintyre
Our customers value the collaborative partnership, transparent communication, and reliable implementation. Here you can find out what they say about working with pacon.
Regional Presence
Facility management is local. No matter how good the strategy – in the end, it matters who is on-site. Dedicated teams, short distances, real contacts. No call centers, no anonymity – but people who know your property. With branches across Germany, we are also near you.
Region East
In the eastern federal states, we have been active for years and have successfully implemented numerous facility management projects. Our expertise ranges from historical building renovation to modern new constructions. The Region East offers unique opportunities for innovative FM projects. We leverage these potentials and create sustainable solutions for municipalities, companies, and private clients.
Ronny Simon
Regional Director Ost
Our regional network and knowledge of specific requirements make us a reliable partner for all facility management endeavors in Saxony, Thuringia, Brandenburg, Saxony-Anhalt, Berlin, and beyond. With multiple locations in Berlin and Leipzig, we guarantee quick response times and personal support on-site.
Region Nord
In the northern German area, we manage properties with a clear focus on professional, reliable facility management. Our region includes Hamburg, Mecklenburg-Vorpommern, Bremen, and Schleswig-Holstein and is characterized by long-term customer relationships and a stable operational structure.
Christian Hütz
Regional Director Nord
Under the leadership of our regional manager, all services are managed and coordinated regionally. The focus is on the technical and infrastructural management of commercial and residential properties as well as mixed-use buildings. The Hamburg office serves as the central point of contact for customers and clients in northern Germany. Short decision-making paths, dedicated contacts, and structured property organization ensure reliable support during ongoing operations.
Region South
The Region South is characterized by its economic diversity and a strong area business. In Hesse, Baden-Wuerttemberg, the Saarland, Bavaria and the Palatinate, we combine high quality standards with modern Facility Management technology.
Mario Unger-Faulhaber
Regional Director Süd
The economically strong metropolitan areas as well as the industrially and commercially shaped regional areas offer ideal conditions for demanding projects for renowned companies and public clients. Thanks to our regional presence, we know the different requirements of the southern German region and implement them efficiently and reliably.
Region West
In the West region, we manage properties with a clear focus on structured and performance-oriented facility management. The regional focus is on North Rhine-Westphalia and adjacent regions and includes both commercial and residential properties.
Christian Hütz
Regional Director West
The West region is characterized by high property density, complex user structures, and a high need for coordination in ongoing operations. Accordingly, the focus of the regional organization is on process reliability, quick responsiveness, and clear prioritization of operational tasks. Management is centralized, with consistent implementation on-site. The regional office in Düsseldorf serves as the central coordination point for customers in the West. Due to the regional proximity to Cologne, the Ruhr area, and the Rhineland, we ensure continuous on-site presence as well as close collaboration with clients and service providers.
News
New company brochure
Partnership and identity
Together with our partners, we are presenting our new company brochure. It showcases what Pacon stands for, the values that guide us, and how strong partnerships shape our success. Connected, reliable – Pacon.
15-year anniversary Pacon
We are celebrating a birthday
15 years of Pacon – 15 years of dedication, trust, and shared growth. We look back with gratitude on the journey with our customers, partners, and team, and look forward to everything that lies ahead. Experienced, future-oriented – Pacon.
General renovation of our internet presence
Website reimagined
Fresh look, clear structure, and modern technology – our new website presents Pacon the way we see ourselves: transparent, professional, and close to the customer. A digital home that grows with us.
Introduction of the personnel software Personio
Digitization Human Resources
With the introduction of Personio, we are modernizing our personnel processes and creating a central, digital platform for our team. Faster workflows, more transparency, and a clear focus on our employees. Digital, efficient – Pacon.
ISO 9001:2015 successful recertification
Quality management
Processes reflect quality - with the successful recertification, we demonstrate our continuous commitment to improving internal workflows. Advancement from us, for you. Continuous, thorough, forward-looking. Continuous, thorough – Pacon.
ISO 14001:2015 successful recertification
Environmental management
Responsibility for the environment and the future – with the successful recertification, we confirm our sustainable actions and careful use of resources. We live environmental awareness every day, in every process step. Sustainable, consistent – Pacon.